PRIVACY POLICY – AT A GLANCE
- We only collect data that is important for the functioning or improvement of our products.
- Whenever possible we refrain from collecting individual-related data.
- We strive to protect all information we have about our users.
- We do not sell individual-related data.
Thoughtfish (Thoughtfish GmbH, Karlsruher Str. 8, 10711, Berlin) takes the protection of your personal data very seriously and handles them with great care, complying with German data protection law. The following Privacy Policy will provide you with information about the personal data that is collected and how it is processed and used.
Thoughtfish will alter the Privacy Policy from time to time. Please note that the valid version is the updated one.
FULL LIVING ROOM PRIVACY POLICY
1. Subject Matter of this Privacy Policy
Thoughtfish GmbH (“Thoughtfish”, “us”, “our” or “we”) is dedicated to protecting the privacy rights of our users (“users” or “you”). This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with Living Room ( the “Service”). Please note that the scope of this Policy is limited to information collected or received by Thoughtfish through your use of the Service. Thoughtfish is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.
By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.
2. Information Requests
In case you have any questions concerning privacy policy issues, please do not hesitate to contact datenschutz@thoughtfish.de. At this address, you can inquire about privacy issues as well as review, change, or delete your personal data stored by Thoughtfish. This will cause you no other costs than your usual transmission costs (i.e. the costs of your Internet, e-mail, mobile phone or telephone connection). Alternatively, you can also contact us using the above postal address.
Please note: Before furnishing any information, we may insist on being sent some form of documentation to prove the enquirer’s identity and confirm its authenticity.
3. Information Collection and Use
4. Customer Service
We may collect your email address when you contact our support crew and we may use that email address to contact you about your gaming experience with Thoughtfish games and notify you about company news and promotions. If you no longer wish to receive certain email notifications you may opt-out at any time by following the unsubscribe link located at the bottom of each communication.
5. Game Data Collection
Whenever you play our games, we collect data about all of your interactions with the game and with the other players inside the game via server log files. This information may be associated with your player ID, IP address, or device ID for the purpose of providing you our Services and improving them.
For Information controlled by Meta please refer to Metas Terms of Service and Metas Privacy Policy.
6. Other Collection
We may provide you the opportunity to participate in a sweepstakes or contest through our Service. If you participate, we will request certain personal information from you. Participation in these sweepstakes and contests are voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify winners and award prizes, to monitor traffic, or to personalize the Service. We may use a third-party service provider to conduct these sweepstakes or contests; that company is prohibited from using our users’ personal information for any other purpose.
7. How We Use Information
We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:
- create game accounts and allow users to play our games
- operate and improve our Service
- understand you and your preferences to enhance your experience and enjoyment using our Service
- respond to your comments and questions and provide customer service
- provide and deliver products and services you request
- send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
- communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Thoughtfish and our selected partners
- link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services
8. Duration of storage
Thoughtfish does not share your personal information except as approved by you or as described below:
Thoughtfish may engage other companies and individuals to perform services on our behalf. An example of these services includes analyzing data and providing customer support. These agents and service providers may have access to your personal information in connection with the performance of services for Thoughtfish.
We may release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
Thoughtfish may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notice on our website (www.thoughtfish.de) of any change in ownership or users of your personal information.
We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.
9. Security
Thoughtfish takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.
Although we make good-faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
10.Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at datenschutz@thoughtfish.de. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
11. Our Policy Regarding Children
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as soon as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at datenschutz@thoughtfish.de.
12. International Transfer
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and you consent to the transfer of information to Germany or other countries and the use and disclosure of information about you, including personal information, as described in this Policy.
